Hi sir
Here is Jerry, the sales director from famovape.
We do care your opinion and we have paid a lot effort on the 510 problem. As we mentioned in the review, the problem was caused by the supplier. I think we already solve the problem and seems we only have very little return about the problem until now.
We would like to provide a free new magama box if you are willing to accept.
If you are still not happy, we would like to provide a fully refund from the official side.
My email address is jerry@famovape.com
Please let me know