Starter packs helped—but telephone support improved the result

Queen Mary has reported a new randomised trial looking at e-cigarette starter packs with and without telephone counselling: university announcement.

The interesting discussion is access versus support. My reading is that we should make a useful starting point easy to obtain, while taking the value of personal help seriously.

A box handed over a counter and “good luck, mate” shouldn’t be the height of our ambition. Neither should an administrative obstacle course.

I haven’t inspected the full paper yet, so I’d keep the conclusions measured.

For those who helped someone switch, what tended to derail the first attempt—and what actually got them through it?

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