Just a heads up
If you ever use FedEx to ship flavours and they ask you for end-use application declaration make sure you LIE.
So I recently had a large shipment of flavours turned around by according to FedEx, Australian Border Force which was a total lie on FedEx’s behalf here is the truth of the matter
The tracking message
First contact after my phone query with FedEx (it should be noted they never made contact with me at all I initiated contact and sent documents including all SDS sheets and end-use statements).
Documents sent
FedEx lying about the reason it was marked return to shipper
(as a side note Nicotine free e-liquid is NOT a prohibited import into Australia if it contains NIcotine it is a prohibited import if there is no prescription attached to the package documentation)
I then spent nearly 3 hours trying to get the package classified correctly as food flavouring finally I got somewhere and the FedEx CS rep agreed that there should have been some communication from FedEx to clear up the situation and get the contents classified correctly as food flavourings and he would endeavour to stop the package being returned to Canada - just when I thought I had snatched a win - I got an email
The upshot is the package is returning to the sender with no refund of the $150 shipping fee they shipped it 12,535 km but flatly refused to ship it the last 600km. Assholes!!!
So the lesson learnt is, while I don’t like doing it, if FedEx ever asks > LIE YOUR ASS OFF. My revised end-use statement.
Just a PSA in case you ever find yourself in the same position.
My suggestion is NEVER USE FEDEX FOR ANYTHING end of story! I will never use FedEx again for any shipment of anything anytime.
