Mostly memes and such here. I don’t have one just now, but rather a story that makes you want to laugh to keep from crying. Our world has been completely castrated.
So we’re remodeling a bathroom. Wifey purchased a mirror from Home Depot which is only available as an online purchase. It arrived yesterday, broken. I called HD today to get it replaced. I told the lady on the other end of the phone about the situation, to which she replied, and I quote, “I’m so sorry to hear that. I know how you must be feeling. A mirror is often the last thing to do with a bath remodel and now you’re on hold and I’m just so sorry for this dilemma.”
I’m like hey, I didn’t call a suicide hotline did I? She was obviously taken aback by this question and immediately began to inquire if I would like to speak with her manager on duty. I told her no, I just want to get a replacement for this broken mirror.
She then launched into another participation trophy-driven dialog, saying “we can definitely do that. Can you hold the phone a moment while I contact the supplier? I’m going to see if we can get you a refund and another mirror out right away.” I told her I’m not looking for any freebies here, just a replacement.
After a few minutes on hold she came back on the line and apologized profusely for keeping me on hold “forever” and explained that the manufacturer is not in the office today. Duh…it’s Sunday I thought. So I tell her “ok, what can we do?”
I’ll spare you the rest of her touchy-feely nonsense for the next what had to be 5 minutes. She did help me, but ended the call with “I hope I’ve helped you resolve your issue. Here at Home Depot we strive to make sure every customer is satisfied with every transaction. I’m just deeply sorry you had this experience.”
OMG!! Does anyone know if you can get diabetes of the ear?