18650 Battery Shipping

My both of my normal suppliers are out of stock when it comes to vtc5a 18650 batteries so i went with heavengifts while they are expensive I am fairly confident I would actually get vtc5a - it helped that I ordered while they were having a 30% sale which brought to price down to a more acceptable level.

Well the package arrived today and I have never been as shocked as I was when i opened this particular box

Holy shit wtf are you thinking shipping 30 little bombs like this you imbeciles - all i can say is never will I order batteries from them again, this is just dangerous, if they exploded and bought the plane down I would most likely be the caged bunny if they could id the package.

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Wow… just… wow.

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Yeah man, those are the only words I could think of. Just sitting here shaking my head.

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I gotta say my face looked exactly like the emoji :flushed:

I posted over at elr but wanna give em a chance to blame the new guy in shipping before I out them there

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Did your postman look like this

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Pretty much. Editorial… I hate, not strong enough… HATE… better… Guberment regulation. They touch something, they fuck it up. Always. Uniformly. But… Then there is stupid as demonstrated here. Seemingly no cure. Kinda like Heavens Gifts just sent you the gift from hell!

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image

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OH. MY. FUCKING. DAYS. :flushed::flushed::flushed::flushed::flushed:

Complete sentence discourse :roll_eyes:

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Doesn’t look like they are going to respond publicly. Bad thing is the poor shipping clerk has probably been banished back to the farms for life, or worse. Oh well. I haven’t bought anything from them and likely won’t but am glad this was shared. One incident can lead to more bullshit regulations for everyone, so if this makes them be careful then its good.

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They have not responded at all either publically or by email or pm- it is the weekend so I will excuse it - we will see if they say anything during the week - i suspect they won’t

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I think what I find most interesting, will be whether or not they are allowed to remain a vendor at ELR.

I don’t know what kind of “set-up” (arrangements) Lars has in place with the hardware vendors… (I know he makes a little something if folks do a purchase via the “click-through” links on flavors) but, to me, if the site were mine, whatever little is made wouldn’t be worth it if HG fails to respond and rectify the current practice.

Giveaways or not, whatever little additional traffic or revenue is generated is NOT WORTH having a vendor that’s willing to put people etc at risk, over a minor extra expense of packing such things properly.
YMMV. But that’s my opinion.

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I know that we both know what it takes for current to flow. So even in this scenario it was unlikely but possible. Being bounced around in shipment and probably not in a pressurized cabin in flight is just to much risk to not pack them safely. I dropped an 18650 from desk height and it went dead. Wolftam paid good money and had a right to receive his goods in perfect condition. So my opinion is that it is entirely unacceptable. Edit: I don’t think that I would accept these knowing that they have been banged together like they obviously have.

I have such a low opinion of the management of ELR that I don’t think I could comment objectively… but I agree with your statements.

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Yeah, it’d pretty much have to be a “perfect storm” scenario. But given the history/reality that there’ve already been incidents documented and reported on, in just shipping li-ion batteries… You’d think every retailer would want to exercise proper handling and shipping procedures, to ensure they aren’t going to lose their ASSets (meaning their entire business)!

I guess things are not nearly “as at risk” in China, as what it is for a business in the US/Aus/UK/EU etc.

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I was not considering the international date line so best to give them another day or so. However @woftam days are the same as theirs. I’m not optimistic and think it unlikely that their management doesn’t know about this, but I don’t know a thing about Chinese work weeks.

I personally would be hesitant to use these and would sure as hell run tests on them before I did. A huge pain in the ass. I would send them back which would give him the leverage of his credit card. Another pain in the ass, but I’ve done this.

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i haven’t made any comment about this yet, obviously I’m well affiliated with HG but I can’t for the life of me understand why these were taken out of the boxes and on which planet this would ever be seen as an acceptable way to ship batteries, personally I would of sent these back if it was only 2 batteries in a bag but this many is fucking unfathomable, yes…the chances of any shorting or venting are slim but being damaged in someway is not, someone needs a fucking slap is my oppinion…

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Well I must say I wasn’t expecting them to reply but they did - not a unexpected answer but hopefully it wont happen again

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Yes, hopefully they are sincere and follow through on their promise to correct the problem.

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You did a good thing and likely helped lots of people. Much respect.

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Agreed.

I’m curious… Have they offered to replace the ones you received? (I expect that they’d want the old ones back of course) Or did they just leave it at “oops! Our bad”?

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oops our bad is where it is

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